Client Services

At My Choice Group, our Social and Community Access Supports under the Client Services department are meticulously crafted to empower our clients in leading their unique support journey. We understand that each individual we serve brings distinct needs, preferences, and aspirations to the table. That’s why our approach is deeply rooted in responsiveness, flexibility, and a profound respect for client autonomy. 

In our commitment to fostering an inclusive environment, we prioritize the voice and choices of our clients above all else. We firmly believe that the best support solutions emerge when clients are actively engaged in shaping their own experiences. This philosophy guides our team’s efforts every step of the way. 

Our Client Services team is dedicated to cultivating an atmosphere where clients feel heard, understood, and empowered to drive their support strategies. We listen intently to their desires, concerns, and goals, and collaborate closely to co-create tailored plans that resonate with their unique lifestyles and aspirations. 

Responsive by nature, our support framework remains agile and flexible, adapting swiftly to evolving client needs. We ensure that the support provided is always in sync with the dynamic requirements of our clients’ lives, allowing for seamless adjustments as circumstances change. 

At My Choice Group, Social and Community Access Supports are not just services; they represent a collaborative partnership where clients are leading their supports. Through this partnership, we enable individuals to access the community in ways that align with their interests, values, and personal objectives. 

Join us in embracing a client-centered approach that champions individual choice, amplifies autonomy, and ensures that each person’s journey towards community integration is uniquely their own.

Our Promise

At My Choice Group, our commitment to being an NDIS provider goes beyond offering standard services; it’s about crafting individualized experiences that honor the unique journey of each participant. We understand the significance of pairing the right support person with every individual. That’s why we take great care in meticulously matching our participants with compatible, compassionate, and skilled support workers or coordinators.

Our promise revolves around creating meaningful connections and fostering relationships built on trust and understanding. We believe that the key to exceptional support lies in this personalized approach, ensuring that the support provided resonates with the participant’s specific needs, preferences, and aspirations.

By prioritizing compatibility and empathy in our matching process, we pave the way for genuine rapport between participants and their support team. This bond becomes the cornerstone of a supportive environment where participants feel heard, valued, and empowered to pursue their goals with confidence.

At My Choice Group, our promise is simple yet profound: to intricately match the right support person to each participant, facilitating a journey that is not just about accessing services but about creating meaningful connections that uplift and enrich lives.

Get the Best Community Care Services at My Choice Group!

We use our lived experience to give you and your loved ones the quality of care they deserve. Our comprehensive Client Services and Support Coordination are among the most responsive in the industry and we have a variety of options that you can choose from to personalise your service.

Do you want to make a support enquiry? Please contact us on 0410 023 727 or email